Financial Policy

First and foremost we want to express our appreciation for selecting our practice. We want all your experiences with us to be positive. We require a copy of your current insurance card prior to [...]

Insurance / Payment / Billing

At Lone Star Orthopaedics, we accept Workers’ Compensation, Medicare, and most major insurance plans. Please contact your insurance company or you may call our office at (817) 926-2663 to find [...]

Preparing for Surgery

All pre-ops are scheduled at least one week in advance of your surgery. This is necessary to complete labs, if needed, and to take care of any other outstanding medical issues that may arise. You [...]

Referrals

If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained before you can be seen for an office visit. [...]

Cancellations

If you are unable to keep your appointment, notify us as soon as possible. In the event that your physician is delayed by an emergency, we will be happy to reschedule your appointment at your [...]

After Hours Urgent Medical Needs

If you have an urgent medical need and need to talk to our doctors after our regular hours, please call our office at (817) 926-2663. A doctor is on-call 24 hours a day. Your call will be [...]

Medical Emergencies

In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Lone Star [...]

Forms

A doctor’s appointment is required for any and all forms to be completed (disability, FMLA, etc.). There will be a $25 fee per form.

Prescriptions & Renewals

If a prescription refill is needed please contact your pharmacy and ask them to fax a refill request form. All refill requests will be filled at the end of the day. If a refill is not available, [...]